RETAIL PURCHASE/GENERAL PUBLIC
Ethan Julian will return all defective purchases, either for a full refund or store credit.
Purchase should be returned in its original condition, in its original packaging, with receipt.
Returns are allowed 10 business days after purchase. Allow 5 - 10 business days after we received
your returned product if requesting a full refund.
All purchases are shipped within 48 hours.
The best way to contact us is via email, as it is more mobile. Each contact will be responded to
within 24 hours.
All orders are a minimum of six per style per color.
Lead time for delivery is 45 - 60 days from receipt of payment unless there is cleared inventory in stock.
All orders are final and can not be changed after payment. Ethan Julian is strict on quality control and it is our policy to inspect every merchandize sent to our clients. However in cases where we overlooked an error we will endeavor to quickly replace said merchandize baring the full cost.
Merchandize should be returned in the same condition it was received with no signs of usage or tampering. It must be returned within 7 days of invoice date.
Ethan Julian will not accept any left over inventory from their wholesalers or retailers.